Shipping policy
We want to ensure that our customers receive their orders promptly and satisfactorily. We have outlined our shipping and delivery policy below to help you understand our processes and expectations.
Shipping Options:
We currently offer the following shipping options for our customers:
- Handling Time: 1 to 2Days (Monday to Friday)
- TRANSIT TIME: 3 to 4Days (Monday to Friday)
- Order cut-off time: 8:00 pm (GMT-05:00) Eastern Standard Time (New York)
Please note that shipping times may vary depending on your location and your chosen shipping option.
Shipping Costs:
Shipping costs are free.
Delivery Times:
Delivery times will depend on the shipping option you choose and your location. Orders are typically processed within 24-48 hours of receipt and shipped the following business day. Please note that shipping times may be longer during peak periods.
Delivery Method:
We use reputable third-party carriers to ensure the safe and timely delivery of your order. Once your order has been shipped, we will provide you with a tracking number so you can monitor your package's delivery status.
International Shipping:
At this time, we only offer shipping within the Canada.
Shipping Restrictions:
We are unable to ship to PO boxes, APO/FPO addresses, or international destinations outside of the Canada.
Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for more information on how to return or exchange an item.
We hope this policy provides you with a clear understanding of our shipping and delivery processes. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing us!